Your Data at ac65 Fully Protected

1Introduction

Ac65 (referred to as "we", "the platform", or "the company") is an international online gaming platform. This privacy policy explains how we collect, store, and use the personal information you provide when using our website at ac65.vu.

We believe transparency is the foundation of trust. ac65's privacy policy is built to international data protection standards so you can enjoy our platform with complete peace of mind. Your personal data will never be misused — that is our commitment.

This privacy policy applies to all ac65 services — including slots, Sports Betting, Live Casino, bingo, deposits, withdrawals, and all other activities. By accessing the platform, you agree to this policy.

2Data Collection

Ac65 collects only the data it needs. We gather information in two ways — directly from you and automatically through your use of the platform.

Directly Collected Information:

• Name, date of birth, and nationality
• Email address and mobile number
• Residential Address
• Copy of national ID or passport for KYC verification
• Payment method details (mobile banking number, bank account information)
• Information and conversations provided via support chat

Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming history and betting patterns
• Transaction history and amounts
• Cookie and session data

3Data Usage

Ac65 uses the information collected from you for specific, limited purposes. The table below clearly outlines what data we use and why:

If we wish to use your data for marketing or promotional purposes, we will seek your consent separately. You may withdraw that consent at any time.

4Data Retention

Ac65 retains your data only for as long as necessary. Information is kept while your account is active, and certain data may be retained for a defined period after account closure to meet legal obligations.

• Account information — retained for up to 5 years after account closure
• Transaction records — retained for up to 7 years in accordance with financial regulations
• KYC documents — retained for up to 5 years after verification
• Support conversations — up to 2 years after issue resolution
• Cookie data — retained from 30 days up to 1 year depending on type

Once the retention period expires, data is securely deleted or anonymized. Our servers are protected by dedicated firewalls and access controls.

5Sharing Data with Third Parties

Ac65 does not sell your personal data to advertisers or unauthorized third parties. Limited data may be shared with certain partners solely to operate our services:

• Payment Provider: Information necessary to process transactions — they are also bound to maintain confidentiality
• Game provider: Technical data to run games, but not identity data
• KYC verification service: Identity Verification Document Details
• Cybersecurity Services: To help detect and prevent fraud
• Legal authorities: Only when strictly required by a lawful order or investigation

Data processing agreements are in place with all third-party partners. They are required to comply with our privacy standards and may not use data beyond the stated purpose.

6Cookie Policy

The ac65 website uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
• Functionality cookies: To remember your preferences and settings — optional
• Analytics Cookies: For website performance monitoring — optional
• Security Cookies: To detect fraud and bot activity — essential

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

7Your Rights

Under ac65's privacy policy, you have the rights listed below. To exercise any of these rights, contact our support team — we will respond within 30 days.

• Right to Know: You can find out what information is held about you
• Right to Rectification: You may request correction of any inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data under certain conditions
• Right to Restriction of Processing: You may request a temporary restriction on the processing of data that is under investigation
• Right to Portability: You can receive your data in a machine-readable format
• Right to object: You may object to your data being used for marketing purposes
• Right to Withdraw Consent: You may withdraw your consent at any time

8Child Protection

Ac65 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors.

• Age is verified at the time of registration
• Date of birth is verified as part of the KYC process
• Any account found to belong to a minor will be closed immediately
• We follow responsible gaming policies to protect minors

If you are aware of a minor using ac65, please contact our support team immediately.

9Security Measures

Ac65 applies industry-standard technical and organizational measures to protect your data. Our security infrastructure is regularly updated and tested.

• 256-bit TLS/SSL encryption on all data transfers
• Dedicated Firewall & Intrusion Detection System
• Two-Factor Authentication option
• Regular third-party security audits and penetration testing
• Encrypted storage on servers and databases
• Staff data access is role-based and restricted
• Automated alert system for detecting suspicious activity

In the event of a security breach, we will notify affected users as quickly as possible and inform the relevant authorities.

10Policy Changes

Ac65 reserves the right to update this privacy policy when necessary. For significant changes, we will notify you in advance by email or via a platform notification.

• Minor changes — only the "Last Updated" date at the top of this page will change
• Major changes — a separate notification will be sent to your registered email
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy

11Contact

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact our dedicated privacy team: